Q: Why haven’t I received a confirmation email?
A: If you have not received an email automatically after you placed your order, then that means the email you provided to us was mistyped. Please contact us so that we can make the changes necessary.
Q: I ordered the wrong size, can I make a correction?
A: As long as the processing is not completed, meaning, you have not received a tracking number, then yes, we may exchange the size of the item ordered.
Q: I received a notification that my item it’s on its way but there haven’t been any updates on the tracking link.
A: Please allow 24-72 hours for USPS to update their tracking information. If more than 72 hours have passed by and no updates are showing then
Please Contact Us!
Q: Is your website secure with my personal information?
A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!
Q: How do I order on your website?
A: Simply find the product you'd want and click the 'Add To Cart' button or use the "Buy Now Button" Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!